1. INFORMATION ABOUT REELL PAKISTAN.

This website is owned and operated by REELL PAKISTAN. Unless we say otherwise, we use the terms “Reell Pakistan”, “we” and “us” on this page to refer to Reell Pakistan (including throughout the Website Terms and Conditions and the General Terms and Conditions of Sale). You can view more information about reell pakstan by visiting about us page. If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please click here to contact.

2. TERMS AND CONDITIONS OF THE WEBSITE

These Terms of use (“Website Terms“) apply to your use of the Reell Paksitan website at www.reell.pk (the “Website”). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agreed to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.

You must be at least sixteen (16) years of age to use our website. By using our website [and by agreeing to these terms and conditions] you confirm and represent that you are at least sixteen (16) years of age.

2.1. Privacy Policy

These Website Terms supplement (and are in addition to) the terms of our Privacy Policy. Our Privacy Policy explains what personal information we collect about you when you use the Website, and you can view our Privacy Policy online by clicking here . Please note that when you agree to these general terms and conditions of sale (“General Terms and Conditions of Sale”), they apply to any order you place through the Reell Pakistan website at www.reell.pk (the “Website”). You must read these General Terms and Conditions of Sale carefully. By placing an order through the Website, you confirm that you have read, understood and agreed to these General Terms and Conditions of Sale in their entirety. If you do not agree to these General Terms and Conditions of Sale in their entirety, you must not order any product or service through the Website. By agreeing to these Website Terms, you shall be deemed also to have read, understood and agreed to our Privacy Policy in its entirety.

2.2. Your Use of this Website

You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the Website.

There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, and Returns Policy) govern your use of this Website.

You may use, download and print content on the Website solely for your own personal use.

Other than for your own personal use, you may not without our prior written consent:

copy, reproduce, use or otherwise deal with any content on the Website;

• modify, distribute or re-post any content on the Website for any purpose;
• reproduce, crawl, frame, link to or deep-link into this Website on or from any other website;
• Use the content of the Website for any commercial exploitation whatsoever.

2.3. Use of this Website from outside Pakistan

Reell Pakistan may accept orders for delivery to locations outside of Pakistan subject to customs, legal, regulatory and certain practical restrictions. Those who choose to access this Website from locations outside Pakistan or place orders for delivery to locations outside Pakistan are responsible for compliance with local laws if and to the extent local laws are applicable.

2.4. Password / Account Security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Reell Pakistan shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

2.5. Ownership of Rights

All pages of this site, including all pictures and designs, are the property of Reell pakistan. And are protected by the Copyright Protection Act. Copying and distribution require the written consent of Reell pakistan. Any use of this Website or its contents, including copying or storing them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Reell Pakistan You may not modify, distribute or re-post something on this Website for any purpose

2.6. Accuracy of Content

To the extent permitted by applicable law, Reell Pakistan disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Reell pakistan.

2.7. Damage to your Computer or other Device

Reell Pakistan makes reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use this Website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, Reell Pakistan shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.

2.8. Links to other Websites

We have placed links on this Website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Except where required by applicable law, Reell Pakistan cannot accept any liability in respect of the use of these websites.

2.9. Law, Jurisdiction and Language

Any matter that arises from your use of this Website (including any contract entered between you and us through the Website) shall be governed by Pakistani law and subject to the exclusive jurisdiction of the courts of the Islamic Republic of Pakistan. All contracts shall be concluded in English.

2.10. Changes to these Terms

We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of this Website. By continuing to access, browse and use of this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.

3. GENERAL TERMS AND CONDITIONS OF SALE

These general terms and conditions of sale (“General Terms and Conditions of Sale”) apply to any order you place through the Reell Pakistan website at www.reell.pk (the “Website”). You must read these General Terms and Conditions of Sale carefully. By placing an order through the Website, you confirm that you have read, understood and agreed to these General Terms and Conditions of Sale in their entirety. If you do not agree to these General Terms and Conditions of Sale in their entirety, you must not order any product or service through this Website.

3.1. Product and Service Descriptions

We have taken reasonable precautions to try to ensure that prices quoted on this Website are correct and that all products have been fairly described. However, when ordering products or services through the Website, please note that:

• orders will only be accepted if there are no material errors in the description of the goods or services or their prices as advertised on this Website;
• Product and packaging may vary from that shown on the Website;
• the weights, dimensions and capacities shown on the Website are approximate only;
• whilst we try to display the colors of our products accurately on the Website, the actual colors you see will depend on your monitor and we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on delivery.
• All items are subject to availability. We will inform you as soon as possible if the product(s) or service(s) you have ordered are not available and we may offer alternative product(s) or service(s) of equal or higher quality and value.

3.2. Acceptance of your Order

Please note that completion of the online checkout process does not constitute our acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) or commencement of the services that you ordered from us.

If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order.

All products that you order through the Website will remain the property of Reell Pakistan until we have received payment in full from you for those products.

If we cannot supply you with the product or service you ordered, we will not process your order. We will inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.

3.3. Delivery of your Orders

Reell Pakistan products are sold on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery.

We will deliver to the home or office address indicated by you when you place an order.

We cannot deliver to PO boxes. All deliveries must be signed for upon receipt. We will try at least twice to deliver your order at the address indicated by you.

We reserve the right to cancel your purchase in the event nobody is available to sign for receipt.

You bear the risk for the products once delivery is completed.

Where possible, we try to deliver in one go. We reserve the right to split the delivery of your order, for instance (but not limited to) if part of your order is delayed or unavailable. In the event that we split your order, we will notify you of our intention to do so by sending you an e-mail to the e-mail address provided by you at the time of purchase. You will not be charged for any additional delivery costs.

 3.4 On Cash Delivery Method,

Purchasing any product on COD free of coast.

3.5 Inspection upon Delivery

Upon delivery, please inspect the packaging for damage. If it appears that the products are damaged, please do not accept the shipment. We will refund the purchase price and all delivery costs as soon as the warehouse has handled your return. Please also note that you should inspect the products within seven (7) days after their receipt, as you will be deemed to have accepted the products unless you have notified us within eight days. After eight days of your receipt, your claim will not be accepted and no refund will be allowed.

3.6. Tracking your Order

Delivery charges vary depending on the type of products ordered, and the delivery address. You can calculate delivery charges by using our Online shipping calculator. Delivery charges are calculated on estimation and based upon your product selection. Please note that it may vary from the actual.

 

3.8 Time

Delivery time scales vary depending on the type of products ordered, the service (customization) you select and the delivery address. We try to deliver on time to the extent this is commercially reasonable.

We usually make it, but we cannot guarantee timely delivery. Any order placed on the day or Sunday before a public holiday will not be processed until the next working day . Customized items will be delivered approximately four (3) weeks after the moment of purchase. We need this time because the customized product needs to be individually manufactured and monitored for quality, prior to shipment. The delivery time frame will start from the moment we have received your payment.

If you pay by credit/debit card, easy paisa, jazz cash or any other form of internet banking, the time frame starts from the moment you have placed your order

 3.9 Cancellation of Orders before Shipment

For Cancelation of order before shipment contact us on service@reell.pk. Our consumer service agents will request a cancellation of your order at our warehouse. If successful, they will send you an email and the cancellation will be free of charge. If cancellation was not possible, the products will be delivered to you, which you will need to refuse upon receipt. The products will be returned to us.

 3.10 Returns, Exchange and Refund Policy

These Website Terms supplement (and are in addition to) the Returns Policy. We have tried our best to clearly explain our Returns Policy. You can view our Returns Policy online by clicking here.